Overdue orders hide in plain sight
Spotting which orders have passed a supplier's deadline means scanning your admin by hand, every day.
For Shopify dropshippers
Stop chasing suppliers for late orders.
OrderChase helps you reduce fulfillment delays and costly refunds. It detects overdue orders, chases your suppliers by email and tracks every issue until it’s resolved, without hours of manual follow-ups.
Early access: we’re onboarding a few pilot stores.
The problem
Late orders mean hours of follow-up and unhappy customers.
Updates get lost in email threads
Each delay means another message, another reminder and another thread to keep track of.
Delays turn into refunds
When nobody chases a late order in time, customers ask where it is, and some ask for their money back.
How it works
From overdue order to resolved case.
OrderChase handles the repetitive follow-up and keeps you in control of every message.
Detect overdue orders
Set a fulfillment deadline for each supplier. OrderChase watches your Shopify orders and opens a case as soon as one goes past it.
Chase the supplier by email
OrderChase drafts the email, you approve it, and it follows up automatically when the supplier doesn't reply.
Track it until it's resolved
Replies are read and logged on the case. It closes when fulfillment is confirmed, or comes back to you when it needs a decision.
Why OrderChase
Built for merchants who work with independent suppliers.
Less time on follow-ups
Hand off the reminders and the waiting, and step in only when a case needs you.
Catch delays early
Overdue orders surface as soon as they pass the deadline, not when a customer complains.
Every issue on record
Each case keeps its emails, replies and decisions together, from first contact to resolution.
Early access
You stay in control.
OrderChase is in early access and not yet publicly available. Here’s what that means for pilot stores.
- You approve every emailNothing goes to a supplier until you've reviewed it.
- Read-only access to your storeOrderChase reads orders and fulfillments. It doesn't change them.
- No financial actionsNo refunds, cancellations or customer messages are sent on your behalf.
- Shaped with early usersWe're working with a small group of merchants and building around their feedback.
Request early access
Join the early-access list.
Tell us a little about your store. We’ll get in touch when a pilot spot opens up.